Refund Policy
Jacqueline Almond Studio aims to provide a clear and considered service from the outset.
Due to the nature of design consultations and the time reserved for each booking, refunds are not typically offered once a service has been delivered.
Before Your Appointment
If you need to cancel or reschedule, please provide as much notice as possible.
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Cancellations made with sufficient notice may be rescheduled
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Late cancellations may result in the loss of the booking fee
After Your Appointment
Design advice and recommendations are based on experience, professional judgement, and the information provided at the time.
As outcomes depend on how advice is implemented, refunds are not offered based on dissatisfaction with results or changes in circumstances.
Exceptional Circumstances
If you feel there has been an issue with your service, please get in touch. Each situation will be considered fairly and reasonably.
Contact
For any queries, please contact:
Jacqueline Almond Studio
Email: [your email]